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Safety and Trust

Your shipment issued through BidTrans.nl becomes safer because:

- Each carrier before it can make an offer on BidTrans.nl is obliged to send us his corporate details, which are scrupulously verified by us. This will ensure you that every offer on your shipping order comes from a real company

- Every shipping order accepted by the carrier is a written form of a contract which contains details of charges agreed upon by both parties. All this information is stored in our system. This means that in the event of a dispute between the carrier and the customer BidTrans has the necessary arrangements between the parties which helps to solve a problem.

- In the absence of a reply from the carrier or the customer, BidTrans.nl will help to contact both sides. In urgent cases, our hotline is at your disposal from Monday to Friday from 9:00 – 18.00 and on Saturdays from 12:00 - 17:00. Our customer support is eager to answer to any queries sent to: [email protected]

- Comments and rates made by other BidTrans.nl users ensures reliable assessment of the carrier's quality of services. All ratings and comments are available to the public, which encourages companies to provide services at the highest level. Operators are aware that customer's choice is often driven not only by the lowest offered price but also by positive marks and comments. That strives them to offer top notch customer service.

When you look for a transport company on your own usually is difficult to verify their quality of service. There are often cases where the carrier is not in touch with his customer, missed agreed delivery deadlines or does not care about securing the shipment. Using BidTrans.nl you don't have to waste your time on looking for trusted carriers anymore! Now you have the assurance that your parcel will be transported by a proven and trustworthy company at the lowest price!

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